Customer Services

At Vulcan, we pioneer innovation in sportswear. Our cutting-edge designs and smart technology redefine performance. From the slopes to the streets, we’re dedicated to elevating your athletic experience. Embrace the future of sports fashion with Vulcan – where style meets peak performance.

Heated gloves, heated socks, heated baselayer, heated insoles, heated jacket/coats and Gilets are delivered within 3 days if in stock.

Sometimes, owing to high demand, we may run out of stock. Whenever this happens, we aim to restock within 14 days. Rest assured that you will receive email notifications on the latest tracking updates.

Returns and Refunds

Please double-checking the measurements for jackets, coats and Gilets be sure you add the layers you tend to wear on top of measurement , and ordering the correct size, you can save a lot on extra delivery costs! View our Size Guide for assistance these are based on clothes-less figures.  Returning products the customer must pay and must be Recorded Delivery if you require a refund or different size.

If you would like to return a product or request a refund, or if you have any questions, please don’t hesitate to contact the Vulcan team at Please be sure to include all the details of your problem, including any images that demonstrate the issue if possible.,

Shop Vulcan’s products in our web shop today!

For any query contact us.

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