Customer Services

Delivery Information

Heated gloves, heated socks and Gilets are delivered within 7 days.

If your unlucky we run out of stock, we hope to re – stock with in 14 days.  You will most importantly receive email notifications on latest tracking.

Because our products are shipped directly from manufacturers in the Far East and may incur duty charge which Vulcan is not responsible for.  This will only happen if out of stock items and you require item urgently.  There is a possibility of a Duty Charge depending on the product.

Returns and Refunds

Please ensure that you have measured for the correct size, this will save you money on extra delivery costs! Some of these products are made to order and cannot be exchanged or refunded due to size guessing. Size Guide

If you would like to return a product or request a refund, have any questions please don’t hesitate to contact me on with details of the problem, including any images to demonstrate the issue.

Customers can buy these product in our webshop.